Last Updated: [Insert date]

1. Business Information

Business Name: Homelystays

Business Address: [Insert business address] Nottingham [Postcode]

Contact Email: bookings@homely-stays.co.uk

2. Data We Collect

When you make a booking, we collect the following personal information:

• Name
• Email address
• Postal address
• Payment details (credit card, debit card, or PayPal information)
• Booking details: dates, number of guests, and any special requests

We may also collect basic browsing data such as your IP address and the pages you visit, to improve the website’s functionality and user experience.

3. How We Use Your Data

We use the data we collect for the following purposes:

• Booking confirmations and invoices: We will use your contact details to send booking confirmations, payment receipts, and invoices.
• Communication: To contact you regarding your booking, updates, and customer service inquiries.
• Marketing: If you opt-in, we may send you promotional emails or updates about our stays and offers. You can unsubscribe at any time by following the unsubscribe link in any email.
• Website performance: We may use data to analyse website trends, track visitors, and improve our website.

4. Sharing Your Data

We do not share your personal data with any third parties, except:

• Secure payment processors: We use secure third-party services like PayPal to process payments. These payment processors will only use your payment details to complete the transaction and will adhere to their own privacy policies.
• Google Business: Our business information (such as name, location, and reviews) may appear on Google Business for visibility purposes, but we do not share your personal data directly with Google.
• Social Media Links: Our website features social media buttons that link to our pages on platforms like Facebook or Instagram. These buttons only link to the respective social media sites; we do not share your personal information with these platforms unless you choose to interact with them.

5. Cookies and Tracking

Our website uses cookies to improve your experience. Cookies are small text files that help us:

• Track usage patterns on our website.
• Improve our service offerings.
• Ensure the website functions properly during your visit.

You can manage cookie settings through your browser preferences, but please note that disabling cookies may affect your experience on our site.

6. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for all visitors from the EU and UK. Under GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any incorrect data.
• Erasure: Request that we delete your personal data (under certain conditions).
• Data Portability: Request a copy of your data in a structured, commonly used format.
• Object to Processing: You can object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at [Insert contact email].

7. Data Security

We use secure payment methods and encryption technologies to protect your personal information and ensure that your data is handled safely. We work with trusted third-party payment processors to secure any financial transactions.

8. Data Retention

We retain your personal data for as long as necessary to provide the services you’ve requested and comply with any legal obligations. If you wish to have your data deleted, please contact us, and we will respond to your request promptly.

9. Links to Other Websites

Our website may contain links to external websites, such as social media platforms or third-party booking services. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date at the top will be updated accordingly. We recommend reviewing this policy regularly to stay informed about how we protect your data.

11. Consent

By using our website and making a booking, you consent to the terms of this Privacy Policy and agree to the collection and use of your data as described herein.